Frequently Asked Questions

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You can apply directly through our website by filling out the rental application form.

The application fee is $50.00.

Rent can be paid securely online through the RentRedi platform. You can also set up auto-pay for convenience.

Maintenance requests can be submitted through the RentRedi app or by contacting our office directly.

For emergency maintenance issues, please call our emergency hotline at (insert hotline number) for immediate assistance.

Pet policies vary by property. Please check your lease agreement or contact us for specific details.

Lease terms typically range from 6 to 12 months, but may vary by property. Please refer to your lease agreement for specifics.

f you need to break your lease, please contact us as soon as possible to discuss your options. Depending on the terms of your lease, you may incur a fee. If you choose to switch to a month-to-month lease, there will be a 20% markup on your rent. We’re here to help you navigate the process!

For any lease-related questions, you can reach out to our office at contact@onwenupm.com or call us at (888) 336-8024.

Lease renewal information will be sent to you prior to your lease expiration. Please review the details and contact us with any questions.