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Privacy Policy

Effective Date: December 1, 2024

At Onwenu Property Management, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when interacting with our website, services, or SMS communications.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details.

Property Details: Information related to your property management needs.

SMS Consent: Phone numbers provided for SMS communications.

2. How We Process Your Information

We use the information collected to:

Facilitate property management services.

Communicate via SMS regarding updates, services, and appointments.

Improve customer experiences and service offerings.

Note: SMS consent is used exclusively for Onwenu Property Management services. We do not share, sell, or distribute phone numbers collected for SMS purposes.

3. When and With Whom We Share Your Personal Information

Your information is shared only:

With service providers assisting in delivering Onwenu Property Management services.

When required by law or regulation.

We do not sell or share SMS consent phone numbers for marketing or any other purpose.

4. Your Rights and Choices

You can:

Opt out of SMS communications by texting “STOP.”

Request a copy of the data we have collected.

Update or delete your personal information by contacting us.

For questions, email us at contact@onwenupm.com.

Terms and Conditions for SMS Consent

Effective Date: December 1, 2024

By providing your phone number and opting in to SMS communications from Onwenu Property Management, you agree to the following terms:

1. Consent for SMS Communication

By opting in, you consent to receive SMS updates, property information, and service-related communications. Your phone number will not be shared, sold, or used for non-service-related purposes.

2. Types of SMS Communications

You may receive messages regarding:

Appointment confirmations and reminders.

Updates on property services or maintenance.

Important notices related to property management.

3. Standard Messaging Disclosures

Message and data rates may apply.

Text "STOP" to opt out of SMS communications at any time.

For assistance, text "HELP" or email contact@onwenupm.com.

4. Privacy

All SMS consent data is stored securely and used only for Onwenu Property Management services. See our Privacy Policy for full details.

5. Modifications

We may update these terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.